If you want to allow a cashier to reprint a ticket, go to Configuration ‣ Settings and tick the option Allow cashier to reprint receipts.

You also need to allow the reprinting on the point of sale. Go to Configuration ‣ Point of Sale, open the one you want to configure and and tick the option Reprinting.

How to reprint a receipt?

On the Dashboard, click on More and then on Sales Orders.

On the orders list, search and click on the order you want to reprint.

On the order, click on reprint.